Privacy Policy
1. Who We Are / Data Controller
KarooMedia (Pty) Ltd is a private education provider registered in the Republic of South Africa. As a responsible party in terms of South African data protection legislation, we are fully committed to protecting your personal information and processing it lawfully, transparently, and fairly.
Company registration number: 2021/394751/07. Our official contact channels are as follows:
- Registered address: 138 West Street, Sandown, Sandton, 2031, South Africa
- Email contact address: [email protected]
- Admissions office telephone: +27 (11) 319-7600
2. Scope of This Policy
This Privacy Policy describes our practices regard to the capture, processing, storage, and erasure of personal data obtained via our single landing portal and associated dynamic student administration registration interfaces. By submitting any registration form or visiting our landing layout, you accept these terms.
3. Information Collected
We log different information layers depending on user behaviors:
- Direct Submissions: Information provided explicitly when submitting our admissions request form. This includes full name, current email address, cell phone number, and self-reported educational or media experience narratives.
- Automated Metrics: Technological identifiers captured automatically during session initialization, including masked IP addresses, browser specifications, operating system designations, and precise session timestamps.
- Analytical Partners: Structural indicators from global platforms like Google regarding demographic segment buckets and referral pathways.
4. Objectives of Processing & Statutory Bases
We process personal indicators according to defined compliance legal grounds in accordance with Section 11 of the Protection of Personal Information Act (POPIA). Check the active breakdown table below:
| Objective of Processing | Associated Indicators | Statutory Justification (POPIA) |
|---|---|---|
| Admissions validation and candidate evaluation | Full name, phone, email, and candidate message | Sec 11(1)(b) - Execution of pre-contract steps |
| Systems protection, optimization and debugging | Masked IP, browser tags, device footprint | Sec 11(1)(f) - Legitimate interests of Academy |
| Targeted marketing and course registrations | Anonymized cookies, click events, digital sources | Sec 11(1)(a) - Explicit opt-in permission |
5. Cookies and Google Consent Mode v2
This platform deploys specialized cookies to remember settings and evaluate overall visit performance. We operate under an analytical opt-in model. Data streams destined for Google Analytics or external media tracking pixels are held in a "denied" state until the client approves selections using the bottom configuration banner.
6. Recipient Disclosures
We do not trade, sell, or rent user directories. Information packages are shared only with registered tech infrastructure services (web hosting, emailing gateways) under strict processing contracts. Disclosures may also occur to fulfill statutory demands of South African legislative enforcement agencies.
7. International Data Transfers
Our server architectures are hosted within regional data storage hubs. Where backup nodes are located outside the Republic of South Africa, we verify that storing operators maintain similar POPIA-equivalent protections (such as GDPR certifications or binding corporate rules).
8. Retention Strategy
We store prospective student applications for a period of twelve months following submission. Registered student directories are retained in our database archives in accordance with professional education registration standards established by the national department.
9. Statutory Rights of the Individual
As a data subject under South African law, you hold broad rights regarding your records. You have the right to request access to your records, object to direct marketing, request adjustments to incomplete details, and ask for information erasure.
All complaints or detailed inquiries regarding data handling or compliance issues may be referred to the national regulator:
- Supervisory Regulator: The Information Regulator (South Africa)
- Regulator Website: https://inforegulator.org.za/
10. Protection Standards
We implement appropriate technological and operational safeguards designed to prevent unauthorized access, alteration, extraction, or accidental loss of user details.
11. Protection of Minors
We do not collect information from individuals under the age of 18 without parental consent. If we locate any profile traces belonging to a child, we erase those elements without delay.
12. Inter-document Linkages
For additional perspective, explore our Terms & Conditions or check details regarding cookie storage within our dedicated Cookie Policy.